SHIPPING

 

Ready to ship pieces are usually shipped within 3-5 business days.

Domestic orders are shipped by USPS service and take 3-5 business days to be delivered. International orders are shipped by the USPS First-Class Package International Service or FedEx Priority international service and take 1-3 weeks (USPS) or 3-5 business days (FedEx).

If you are an international shopper and would like your order to be shipped by FedEx please contact us prior to placing an order.

Please be aware of your country’s import tax limits. All custom duty fees are paid by buyer.

PRIVACY POLICY

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To allow us to better service you in responding to your customer service requests.

  • To quickly process your transactions.

  • To send periodic emails regarding your order or other products and services

  • To comply with any applicable laws and regulations

Web Store Hosting
Our store is hosted on Wix Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
 

Your data is stored through Wix’s data storage, databases and the general Wix application. They store your data on a secure server behind a firewall.

 

Wix states that it does not and will never share, disclose, sell, rent, or otherwise provide Personal Information to other companies for the marketing of their own products or services.  Since technology and privacy laws are always changing, Wix may occasionally update their policy.  If a significant change is made, we will be sure to post a notice on our home page and in the merchant admin.  If you continue to use Wix after these changes are posted, you agree to the revised policy.

Payment:
If you choose a direct payment gateway to complete your purchase, then Wix stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Wix’s Terms of Service (https://www.Wix.com/legal/terms) or Privacy Statement (https://www.Wix.com/legal/privacy).

How do you communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do you use cookies and other tracking tools?

All Cookies used by Josh Krogman Glass are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie on our website in accordance with the Wix.com Privacy Policy (https://www.wix.com/about/privacy).

  • Strictly Necessary Cookies - a Cookie falls into this category if it is essential to the operation of our website, supporting functions such as logging in.

  • Analytics and Flash Cookies - it is important for us to understand how you use our website.  For example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information and helps us to improve our website.

  • Functionality Cookies - enable us to provide additional functions to you.

  • Persistent Cookies - any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit our website.

  • Session Cookies - any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit our website. To delete these cookies you will need to clear your browser history. 

 

Before Cookies are placed on your computer or device you will be shown a cookie compliance statement, requesting your consent to set those Cookies.  By giving your consent to the placing of Cookies you are enabling us to provide you with the best possible experiences and services to you.  You may wish to deny consent to the placing of the Cookies at which point we request you cease using our website.

Our website is not for children under 18

Children are not eligible to use our Websites. We ask that minors (under the age of 18) only use our Websites in conjunction with your parents or guardians. Children under 13 years of age should not send any information about themselves to Josh Krogman Glass. If a child under 13 submits information through any part of our Websites, and Josh Krogman Glass becomes aware that the person submitting the information is a child, we will attempt to delete this information as soon as possible. Because we do not knowingly collect any personal information about children under 13, we do not use or disclose such information to third parties.

How can your site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us or email us at joshkrogmanglass@gmail.com

Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us or email us at joshkrogmanglass@gmail.com